Information We Collect

• Information you provide

  • Name, email, phone number

  • Procedure name/type, surgery date, check-in/check-out preferences

  • Notes you submit (support needs, travel details, scheduling info)

  • Communication history (calls, texts, emails)

• Information collected automatically

  • Device and browser information

  • Pages viewed and actions on the site

  • IP address and approximate location

  • Cookies and similar technologies (see Cookies section)

• Payment information

  • If you pay Pearl Wellness Center, payments may be processed through third-party payment processors. Pearl Wellness Center may receive confirmation of payment, but does not always store full payment card details.

How We Use Information
Pearl Wellness Center uses your information to:

• Respond to inquiries and request availability

• Recommend services and coordinate your recovery plan

• Coordinate scheduling, transportation, and service timing

• Communicate about bookings, updates, and support

• Improve website performance and user experience

• Comply with legal obligations and protect against fraud

 

How We Share Information

• Pearl Wellness Center does not sell your personal information. Pearl Wellness Center may share information with:

  • Service providers who help operate the website, forms, analytics, messaging, scheduling, or payments

  • Coordinated vendors involved in delivering requested services (only what’s needed to provide the service)

  • Legal/Compliance if required by law or to protect rights and safety

• SMS and consent (if you opt in)

  • If you choose to receive text messages, Pearl Wellness Center uses your number to provide service-related communication (availability, scheduling, updates). Pearl Wellness Center does not share SMS opt-in consent with third parties for their marketing purposes.

 

Cookies and Analytics
Pearl Wellness Center may use cookies and analytics tools to understand site usage and improve performance. You can adjust cookie settings in your browser. Some site features may not work properly if cookies are disabled.

 

Data Retention
Pearl Wellness Center keeps your information only as long as needed for scheduling, services, business records, and legal compliance.

 

Data Security
Pearl Wellness Center uses reasonable safeguards to protect information. No method of transmission or storage is 100% secure, so Pearl Wellness Center cannot

guarantee absolute security.

Your Privacy Rights (California)
If you are a California resident, you may have rights to:

• Request access to the personal information Pearl Wellness Center has about you

• Request deletion (with certain exceptions)

• Request correction of inaccurate information

• Opt out of certain sharing where applicable

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To submit a request, contact Pearl Wellness Center using the details below. Pearl Wellness Center may need to verify your identity.

Children’s Privacy
The website and services are not intended for children under 13. Pearl Wellness Center does not knowingly collect data from children under 13.

Third-Party Links
The website may link to third-party sites. Pearl Wellness Center is not responsible for the privacy practices of those sites.

Changes to This Policy
Pearl Wellness Center may update this Privacy Policy periodically. The “Last Updated” date shows the most recent revision.

Contact
Pearl Wellness Center

• Email: pearlwellnessla@gmail.com

• Phone: (424) 333-5899

• Location: Fairmont Century Plaza Los Angeles at Beverly Hills, 2025 Avenue of the Stars, 7th Floor, Los Angeles, CA 90067